FOR BEGINNERS

First time ordering a coffee truck?
No worries, it's easy for everyone.

See the entire service process at a glance!

Service Process

From inquiry to completion, 15 steps at a glance

01
Confirm Time
& Location
02
Check Power
Availability
03
Check On-site
Headcount
04
Confirm Date
& Schedule
05
Select Menu
06
Submit
Inquiry Form
07
Receive
Detailed Quote
08
Pay Deposit
& Confirm Date
09
Design Work
Designer available
10
Final
Confirmation
11
Support
Event Day
12
On-site Setup
& Photo Delivery
13
2-Hour Service
14
Photo & Video
Delivery
15
Final Payment

Q. It's my first time with a coffee truck. What should I do?

"This is my first time ordering a coffee truck, and I don't know
what to do from start to finish. Please help!"


HELP GUIDE

Based on over 1,500 support experiences,
Standard will guide you through it easily!

CH.1

Contact the Agency / Production / Department

Confirm schedule and location

For celebrity, athlete, or public figure support, schedule confirmation is the first priority.
Please contact the agency/production/department via email or phone.

  • Coffee truck date & time
  • Coffee truck location coordination
  • Power supply availability
  • On-site headcount and quantity check
EXPECTED EMAIL RESPONSE

"You can proceed on [Month] [Day] (Wed), starting at [Time].
The location is [City] [District], and on-site power is available.
Please send us the banner and sign design drafts for review."

CH.2

Select Menu and Quantity

Choose your gift package

Based on the email content, select the gift package you want to provide.

💡
Order Quantity TIP!
We recommend ordering 1.3x to 1.5x the headcount!
Actors and staff often have 2-3 drinks each, so you might run short!
View Menu →
CH.3

Submit Inquiry Form

Receive quote and response

Fill out all finalized details in the inquiry form and send it to Standard!
After reviewing your inquiry, we will send you a quote and response in order!

Get Quote →
CH.4

Pay Deposit to Confirm Date

Date confirmed upon deposit payment

The support date is confirmed after the deposit is paid!

*For full card payment or tax invoice billing, please contact us separately!

How It Works →
CH.5

Design Work

Submit printed material designs

Please complete the design work according to print specifications and send it to Standard!

*If you cannot do the design work, we can connect you with a designer

View Design Guide →
CH.6

Final Confirmation Before Support

Print verification and final details

Pre-print verification → Print production → Final details will be provided to you.

CH.7

Support Day

On-site setup and photo delivery

We will deliver complete setup photos after on-site setup is finished.

CH.8

Wrap-up & Final Payment

Photo delivery and balance settlement

After the support ends, we will select and deliver on-site photos.
Balance payment information will be provided after the support.

Get in touch with us today

Even if it's your first time, don't worry. Standard is here for you.

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